Installation &
Quality Standards
All installations are carried out with qualified experts and full regulatory compliance.
Our Nominated Installer — McGaffin Mechanical
All installations under the Gas Hybrid Heat Pump Allowance are carried out by McGaffin Mechanical — a Northern Ireland heating and renewables specialist with extensive experience across gas, renewables, and low-carbon heating.
Fully accredited with Gas Safe, MCS, and TrustMark, they bring the expertise and care needed to deliver every installation to the highest standard.
Our Standards of Safety
Certified, Qualified Installers
All gas-related work is carried out by Gas Safe registered engineers, as required by UK law.
All heat pump installations are completed by accredited professionals certified under the Microgeneration Certification Scheme (MCS).
Full Building Regulations Compliance
Every installation is carried out in full compliance with current UK Building Regulations, giving you complete peace of mind that your home and system meet all required safety and performance standards.
Noise & Neighbour Consideration
All outdoor hybrid heat pump units are installed in line with strict national noise standards, ensuring minimal impact on you and your neighbours.
Safe, Reliable System Operation
Your hybrid heating system is designed to operate safely and automatically at all times, intelligently managing the balance between the heat pump and gas boiler without any intervention needed from you.
Data Protection & Monitoring Safety
Monitoring equipment is installed solely to measure heating performance and energy usage. All data is handled securely and in full compliance with UK GDPR — your personal data will never be used for marketing or shared without your consent.
Ongoing Support & Servicing
Programme participants receive continued support throughout the programme, including 1 free annual service of their hybrid heating system.
Expert support every step of the way.
Quality Doesn't Stop at Installation
A dedicated full-time team oversees every aspect of this programme. From the moment you apply to the final report in 2029.
Our dedicated project team work together to make sure your experience is seamless and every installation delivers exactly what it should.
Monitoring & Data Protection
Your data, handled responsibly.
To understand how much carbon savings a hybrid heat pump system produces in different types of homes, monitoring equipment is co-installed alongside your heating system. It tracks three key things:
How Your Data is Treated
We collect only what we need, and protect everything we hold.
Data Management:
- Collected securely and stored on a protected programme platform
- Anonymised before analysis so you can never be personally identified
- Managed in full compliance with UK GDPR and official data-sharing agreements
- Never used for marketing purposes or shared without your consent
- You will always be informed about what is collected, why it is needed, and how it will be used
Why we collect data:
- To measure the real-world efficiency, carbon impact, and running costs of hybrid heat pumps across Northern Ireland
- To produce accurate, evidence-based reports for government and regulators to inform future heating policy
- To identify any data quality issues early and ensure the integrity of the trial findings
- To provide you with feedback on your own home's performance where possible