Your Questions Answered
We’ve designed the process to be clear and supportive, with guidance available at every step.
Common Questions, Answered with Clarity
The FAQs below cover the Gas Hybrid Heat Pump Allowance, how a hybrid heat pump works, what installation involves, and how monitoring is carried out.
No.
A hybrid heat pump works well in wet and damp climates like Northern Ireland. The electric heat pump runs efficiently most of the year.
When temperatures drop very low (including below 5°C), your gas boiler automatically supports the system.
You won’t need to manually switch anything. Comfort levels are maintained even during freezing weather.
In short: you keep reliable gas backup when you need it most.
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Check your allowance eligibility today
Homeowners across Northern Ireland with gas or oil heating can apply for the £4,000 allowance towards a hybrid heat pump, with eligibility confirmed following a home survey and assessment.